New Zealand Diploma in Information Technology Technical Support

International College of Auckland Limited

Subject area

Information Technology not elsewhere classified

Qualification

Check out Fees Free to see whether you are eligible for a year of fees-free study or two years industry training. Contact your provider to confirm your study options meet the criteria.

Entry requirements

None.

About the course

What can I expect out of this qualification?

The purpose of this qualification is to provide Aotearoa New Zealand with people who have attained a broad understanding of the core concepts and practical skills in Information Technology (IT), with a technical support focus.

Graduates will have an awareness of the IT environment, can respond to the needs of users, and provide IT technical support. They will also be able to operate within the applicable professional standards and practice, as part of a team, or independently under broad supervision.

Businesses, organisations and communities will benefit by having IT Professionals with technical support skills that will be industry relevant. Graduates of this qualification will have the IT technical skills that will enable them to contribute to society, supporting digital proficiency and capability in a range of community and voluntary areas, and proceed to further study.